IS MY INFORMATION SECURE?
Yes. Your personal and payment information is protected using 256-bit SSL encryption—the same level of security used by major banks. Your payment details are never stored after your purchase is completed.
HOW DOES SHIPPING WORK?
We ship from both U.S. and international warehouses depending on product availability, allowing us to offer competitive prices and faster delivery when possible. Orders are processed within 24–48 business hours (excluding weekends and holidays).
U.S. orders typically arrive within 2–6 business days. International orders usually take 7–12 business days depending on your location and customs processing. Shipping is free on all orders.
We ship to most countries worldwide, though delivery times and rates may vary based on destination.
HOW CAN I TRACK MY ORDER?
Once your order ships, you’ll receive a confirmation email with your tracking number. You can use it to track your order within 24–48 hours.
CAN I CHANGE MY ORDER, ADDRESS, OR SIZE?
If you contact us shortly after placing your order at contact@bikerbeaniehelmets.com, we may be able to update your details, including your address or size. Once the order has been processed or shipped, changes may no longer be possible.
If you selected the wrong size, don’t worry—reach out to us and we’ll guide you through a quick and easy exchange process to get the right fit.
DO YOU OFFER RETURNS OR EXCHANGES?
Yes. We offer a 30-day return and exchange policy. Items must be unused and in their original condition.
PROMOTIONS & COUPONS?
To use a promo code, add all desired items to your shopping cart and proceed to the Checkout page. Enter the code in the provided “Gift card or discount code” box in your cart and click “Apply”! Only one promo code can be applied per order.Â