How secure is my personal information?
We use top-level security to keep your information safe.
All payments and personal details are protected with 256-bit SSL encryption—the same security used by major banks.
Your card details are only used to process your order and are never stored afterward.
How does shipping work?
We ship from both U.S. and international warehouses depending on product availability, allowing us to offer competitive prices and faster delivery when possible. Orders are processed within 24–48 business hours (excluding weekends and holidays).
U.S. orders typically arrive within 2–6 business days. International orders usually take 7–12 business days depending on your location and customs processing. Shipping is free on all orders.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with your tracking number.
The tracking will become active within 24–48 hours. You can use it on our Order Tracking page to check your delivery status anytime.
I've only received a part of my order! Where is the rest?
Some items may ship from different warehouses, so your order can arrive in separate packages. If you’ve only received part of your order, no worries—the remaining items are on the way!
Can I change my order, address, or size?
If you contact us shortly after placing your order at contact@bikerbeaniehelmets.com, we may be able to update your details, including your address or size. Once the order has been processed or shipped, changes may no longer be possible.
If you selected the wrong size, don’t worry—reach out to us and we’ll guide you through a quick and easy exchange process to get the right fit.
Do you offer returns or exchanges?
Yes, we offer both returns and exchanges within 30 days of receiving your order.
To be eligible, items must be unused, in their original condition, and returned with all packaging. If you need a different size or received a damaged or incorrect item, our team will guide you through a quick and easy process.
To start a return or exchange, simply contact us at contact@bikerbeaniehelmets.com, and we’ll provide the next steps.
Promotions & Coupons?
To use a promo code, add all desired items to your shopping cart and proceed to the Checkout page. Enter the code in the provided “Gift card or discount code” box in your cart and click “Apply”! Only one promo code can be applied per order.